From start to finish, my friend and I had an amazing experience at Maggiano's! We decided to stop in for dinner after shopping-luckily the wait was pretty short (only 10 mins). Every team member we interacted with was so kind, we got complimented by one of the servers as soon as we walked in which just made our experience pleasant from the jump. Our waitress, Ahleya, was everything you could ask for in a server: fun, attentive, charismatic, and friendly. She easily made my friend's birthday dinner a 10/10 night. The bread and parmesan olive oil dip was delicious, and the Dr. L Riesling was spot on. I can't tell you how much I needed the lasagna, though. It was so delicious and exactly what I wanted!! Maggiano's also brought my friend a free little birthday treat and we ordered tiramisu which I cannot recommend enough as it was so rich in flavor. We were also sat at a booth which was clean, comfortable, and spacious. We both agreed that we had a perfect spot in the dining room. The overall feel of the restaurant was very warm, relaxing, and intimate. They also box your leftovers for you so you don't have to worry about making a mess! And lastly, another compliment to Ahleya--she was an angel and took some pictures for us on our dinner date and kept hyping us up That made our night, especially since we don't get to see each other often and we always forget to take photos together. Thank you Ahleya!! Overall, I was pleasantly impressed with the service, the feel of the restaurant, and the food. I will definitely come back next time I'm visiting the triangle! Thank you Maggiano's team!!

Attended a private event in the back room. The servers were curtious and helpful, refilling glasses and taking away used plates. The appetizers were fried zucchini and crab cakes. Then entrees of salmon with fried shrimp, rigatoni with marinara, and a second pasta dish with chicken and alfredo. There was plenty of food and it was delicious! Finally, the desserts were apple cake with ice cream, and another, I don't recall, but was also tasty. Everyone was well-fed!

When my family and I visited Southpoint Mall in Durham we decided to start the visit with a nice meal from a sit-down restaurant instead of getting something quick from a fast-food place. After much discussion, it was decided that we would eat at Maggiano’s. When we first entered and approached the hostess’ stand, we were greeted by a very welcoming and attentive hostess who was legitimately happy to be helping us. While being escorted to our table, I couldn’t help but admire the classy, warm atmosphere of the establishment, complete with background music from Frank Sinatra. After being seated in a very comfortable and well-set table, our waitress approached us after a miniscule wait. It was obvious that she was a true professional and loved her job, as she was very friendly and knowledgeable. She then returned from retrieving our ordered drinks and promptly took our orders, and I had decided on the Mom’s Lasagna from the Classic Pasta section of the well-stocked yet not overwhelming menu. While waiting for our food to arrive, I couldn’t help but admire the meticulously cleaned silverware, table clothes, polished wooden accents surrounding the U-shaped booth upholstered with plush black leather. Shortly after she left, she returned with a basket of complimentary bread complete with parmesan cheese and oil, which she hand-prepared at the table in front of us, guaranteeing it’s freshness. Shortly after that she returned with my wife’s appetizer of toast and truffle honey with ricotta butter topped with sun-dried tomatoes, which she happily shared with the rest of the family, and I haven’t tasted a better toast and topping in a long time! When our main entrees arrived, I was impressed by the presentation of my lasagna. It wasn’t simply cut out from a pan and placed haphazardly on a plate but was gently arranged in a shallow elongated bowl sitting upon another plate. Aside from my wife’s homemade lasagna, I have never tasted a better version of this dish than the one offered at Maggiano’s! It was not difficult at all to finish the meal, and I was a little sad when it was all gone. Only my two younger sons were unable to finish their pizzas, so we asked our waitress if she could bring us a to-go container, which she happily retrieved for us. When she returned with the container, she placed the leftovers in the container and sealed it herself! After receiving and paying the check, I escorted my two younger sons to the bathroom, and the men’s restroom was meticulously cleaned! There was seriously nothing at all wrong that I could see with this restaurant, and I look forward to returning for another meal when we visit Durham again!

Our family loves eating at Maggiano's! As a family that lives with food allergies, this is one of our safe and favorite places to eat. We appreciate that when we mention someone has food allergies, a chef comes to the table to discuss the menu and what is to be ordered and verifies what is safe. The staff is always friendly and it's a great atmosphere. We tend to do reservations as the wait times can be long. The food is consistently delicious. We will continue to eat here for years to come!

I'm giving this place 5 stars across the board. #1 the service here is on point. Our waitress "Jomanda" went above and beyond to cater to our table. #2 I absolutely love large salads & I got the Italian chopped salad & it exceed my expectations with the quality & quantity. Delicious!! I got the T-bone steak, mushrooms, asparagus. The mushrooms were some of the best I've tasted. My lil girl age 3 liked their spaghetti & meatballs. And also, the atmosphere is undeniable. We love the dim lights and relaxing ambiance. I would tell you to give it a try & you won't be dissatisfied. (2 photos added) -nikki

I loved the service. When we arrived, the girl who greeted us was quick to find us an available table. Kassandra is a spectacular girl. If we could give her 5 stars, she would have 10. Her service was fantastic, and not to mention the DELICIOUS food.

My son and I came here a few days ago to celebrate my birthday, and it was such a great experience from start to finish! Our server, Siyah, (spelling?) was so sweet and easy to talk to — we had a really nice conversation, and she even gave us some great recommendations on what to order. I went with her suggestion, and it did not disappoint! The food was delicious, my lemon drop with tequila was just right, and the whole atmosphere was perfect. We sat outside since the weather was so nice, and I really appreciated them giving me a cloth napkin to sit on so I wouldn't get pollen on my dress. On top of all that, Siyah even surprised me with a coupon for free food, which was such a nice touch. They really made my birthday feel special and we will definitely be back!

Last time before this time I went to Maggiano’s was about 20 years ago, and it surprised me in a very good way, it was as delicious as I can remember. It was a night for celebrating and our waitress made it a very special celebration.